Privacy Policy

Who We Are and What This Policy Covers

narothuqivax operates as an educational platform focused on financial trend recognition, helping Australians develop practical skills in understanding market patterns and financial analysis. We're based at 21 Symmons St, College Grove WA 6230, Australia, and this policy explains how we handle your personal information.

This privacy policy applies to all information collected through our website, educational programs, and any related services we provide. We take your privacy seriously and want you to understand exactly what happens to your data when you interact with our platform.

Information We Collect

We collect information in several ways, and we want to be completely transparent about what we gather:

• Account Information: When you sign up for our learning programs, we collect your name, email address, phone number, and educational background
• Payment Details: For paid courses, we process payment information through secure third-party processors - we don't store your credit card details ourselves
• Learning Progress: We track your progress through courses, quiz results, and engagement with educational materials to help personalise your learning experience
• Technical Information: Standard web data like IP addresses, browser type, device information, and how you navigate our site
• Communication Records: Emails, support tickets, and other communications you send us

We only collect information that's genuinely useful for providing our educational services. We don't gather unnecessary personal details or track you across other websites.

How We Use Your Information

Your information serves specific purposes related to delivering quality financial education:

• Providing access to course materials and tracking your learning progress
• Sending course updates, educational resources, and relevant financial market insights
• Processing payments and maintaining your account security
• Improving our educational content based on student engagement patterns
• Responding to your questions and providing technical support
• Meeting legal obligations under Australian privacy and consumer protection laws

We don't use your information for unrelated marketing purposes or sell it to third parties. Everything we do with your data is focused on making your educational experience better.

Your Rights Under Australian Privacy Law

Under the Privacy Act 1988 and other Australian consumer protection laws, you have significant control over your personal information:

To exercise any of these rights, contact us at contact@narothuqivax.com or +61488404885. We'll respond within 30 days and won't charge fees for reasonable requests.

Data Security and Protection Measures

We implement multiple layers of security to protect your information:

While we implement strong security measures, no system is completely immune to risks. We'll notify you promptly if any breach affects your personal information, as required by Australian law.

Data Sharing and Third-Party Services

We share your information only in specific, limited circumstances:

• Payment Processors: Stripe and PayPal process payments securely without us storing your card details
• Email Services: We use Australian-based email providers to send course updates and educational content
• Analytics Tools: Google Analytics helps us understand how students use our platform (we anonymise this data where possible)
• Legal Requirements: We may disclose information if required by Australian law enforcement or court orders
• Business Transfers: If narothuqivax is sold or merged, your data would transfer to the new owner under the same privacy protections

We never sell your personal information to marketers or use it for advertising on other platforms. Any third-party services we use are carefully vetted for security and privacy compliance.

Data Retention and Deletion

We keep your information for different periods depending on its purpose:

When data reaches the end of its retention period, we securely delete it from our systems. You can request earlier deletion in most cases, though we may need to keep some records for legal compliance.

Cookies and Tracking Technologies

Our website uses cookies to improve your experience and provide essential functionality:

• Essential Cookies: Required for login, course access, and basic site functionality
• Performance Cookies: Help us understand which parts of our platform work best for students
• Preference Cookies: Remember your settings and customise your learning experience

You can control cookies through your browser settings, but disabling essential cookies may affect your ability to access course materials. We don't use cookies for cross-site tracking or behavioural advertising.

International Data Transfers

Your data is primarily stored and processed within Australia. When we do transfer data internationally (such as to cloud service providers), we ensure:

• The receiving country has adequate privacy protections recognised by Australian law
• Appropriate contractual safeguards are in place to protect your information
• Any processing outside Australia is limited to what's necessary for providing our services

We'll notify you if our data processing locations change significantly and always maintain the same level of protection regardless of where your data is processed.

Children's Privacy

Our educational services are designed for adults and we don't knowingly collect information from anyone under 18. If you're under 18 and interested in our programs, please have a parent or guardian contact us to discuss appropriate arrangements.

If we discover we've inadvertently collected information from someone under 18, we'll delete it promptly and notify the relevant parties.

Changes to This Privacy Policy

We review and update this privacy policy regularly to reflect changes in our services and legal requirements. When we make significant changes, we'll:

• Email all active users at least 30 days before changes take effect
• Post a prominent notice on our website explaining the key changes
• For major changes, seek your explicit consent where required by law

Minor updates (like clarifying existing practices) will be posted with an updated date. We encourage you to review this policy periodically, especially before sharing new information with us.